How Will Core Financial Users Get Support? - Cont'd

Step 4: Attend Structured Open Houses

• Conducted according to a pre-determined schedule
• Focuses on specific processes/topics, including: Procurement Request Initiation, Bankcard Processing, and Budget Execution
• Facilitated by experienced Implementation Team members
• Bring your work to the sessions and team members will help you process it in the Core Financial system

and/or

Attend Functional Workshops

• Conducted according to a pre-determined schedule
• Additional workshops scheduled based upon identified needs/feedback
• Held at Greenbelt and Wallops locations
• Intended to provide in-depth information for each functional area within Core Financial
• Briefing type sessions with experts for each process area
• Attending these workshops will provide an enhanced understanding of individual functional areas within Core Financial
• A schedule of these open houses & workshops can be found on the welcome packet, which was distributed with the User Ids and passwords. The most updated schedule maybe found on the GSFC Core financial web page (http://corefinanical.gsfc.nasa.gov) under the "What's New" section.

Step 5: Contact the GSFC CF Support Center

• Serves as central point of contact for issue resolution for Greenbelt, WFF, IV&V and GISS
• Located in Building 17, Room N212
• Staffed by GSFC Implementation Team
  • Serves as liaison to the Competency Center on behalf of End User

These five options incorporate best practices gleamed from the previous six NASA centers that are using Core Financial, taking into account the unique GSFC community.

For more information about Core Financial log onto the GSFC Core Financial website at: http://corefinanical.gsfc.nasa.gov or e-mail the project team at: CFInfo@pop400.gsfc.nasa.gov